Case Study Details

Vichare Courier Services Pvt Ltd

(Project completed Financial year 2014-2015)

Vichare Courier Services Pvt Ltd is a leading courier service company located in Mumbai. Vichare has 71 locations accross Mumbai, Pune region. Each location has about 5-10 Thin Clients which are connected to their HO ERP webserver via internet.

Case Study

Client Requirement :

  • Eliminate Microsoft Liscences by migrating to linux & openoffice
  • Linux OS customization like user level locking for applications & settings changes
  • Printer support for Epson , HP , TVS
  • Easy mass deployment by creating Ghost images

Solution Proposed to Client :

Thin Computing Thin Clients with Linux Embedded Minix OS

Benefits :

  • Microsoft Liscences were eliminated as their ERP runs on linux Thin Client locally
  • Save on antivirus liscences
  • IT calls were reduced by 70%
  • Security at client end without installing extra third-party softwares
  • Save power consumption by 80%

Challenges :

Customising Thin Client OS as per clients requirement. Client had very specific OS requirements mentioned below

  • Users shall not be able to do any unwanted changes to the system settings (locking of control pannel)
  • Users should not be able to copy / delete any files from desktop (only apps given by admin should be shown)
  • USB data locking at Thin Client OS level. But USB printers should work
  • OS Restore feature for faster recovery of Thin Client
  • Centralized Patch Management of Thin Client OS for easier upgrade of applications if needed
  • Ghost images of OS for faster deployment
  • Inbuilt Teamviewer on Thin Clients for remote support

ILFS ETS Ltd

(Project completed Financial year 2010-2011)

ILFS ETS LTD implements skill development projects for government of India accross the country. Skill development is an initiative by government of India for imparting skill training to youths accross India so that they can be employed in various sectors. This requires ILFS ETS to implement skill LABS accross india and maintain the same. These labs are implemented in very remote areas hence maintaining them is a criteria.

Case Study

Client Requirement:

  • Easy to manage Lab training technology (support in case of failure is costly)
  • Low power consumption (as it has to work mostly on UPS due to power outage)
  • Lockdown of OS to prevent virus attacks & repeated formatting of Hard Drives.

Solution Proposed to Client:

Thin Computing Mediastation Thin Client - Mediastation Thin Client works on ISCSI technology. It uses the server as HDD and is completely diskless. A single Virtualized image can boot multiple Mediastation thin Clients and all applications work as if they are working on desktops. Mediastation TC can run high definition HD Videos & Sound with good quality as all applications run completely on Thin Client hardware.

Benefits:

  • Image besed technology hence single image can boot all thin clients
  • No problem of virus as image is locked
  • Low power consumption as thin clients are completely diskless & embedded hardware
  • No support needed at location as users cannot damage thin client OS
  • Save power consumption by 80% (more backup time on UPS as Mediastation works on 18 W power)

Challenges:

Customising Thin Client OS as per clients requirement. Client had very specific OS requirements mentioned below

  • Users shall not be able to do any unwanted changes to the system settings (locking of control pannel)
  • Users should not be able to copy / delete any files from desktop (only apps given by admin should be shown)
  • USB data locking at Thin Client OS level. But USB printers should work
  • OS Restore feature for faster recovery of Thin Client
  • Centralized Patch Management of Thin Client OS for easier upgrade of applications if needed
  • Ghost images of OS for faster deployment
  • Inbuilt Teamviewer on Thin Clients for remote support

National Textile Corporation LTD

(Project completed Financial year 2009-2010)

National Textile Corporation LTD is a government organisation leading in Textile sector. They have offices & mills spread accross India.

Case Study

Problems faced by Client :

  • Being a government organisation IT department was very short on resources hence needed centralized management
  • Since users were not tech savvy lot of IT calls were generated due to client errors
  • All mills spread accross india needed access to centralized Tally server Virus spreading was a major concern

Solution Proposed to Client :

Following Suggestion was given to Customer.

  • Migrate from Desktops to Thin Clients
  • Install Windows 2003 Terminal server for hosting Tally Server & user data
  • Convert some of existing desktops to Thin Client
  • Convert some of existing desktops to Thin Client

Benefits :

Customising Thin Client OS as per clients requirement. Client had very specific OS requirements mentioned below

  • Reduced IT hardware & Software cost by 40%
  • Virus attacks were minimised as now they had to only secure single server
  • All users were centrally created & maintained from single console
  • Single Multiuser Tally was being used by HO & 15 Mills accross India by using Terminal server & Thin Clients
  • Completely eliminated support needed at remote locations

Shree NM Electricals LTD

(Project completed Financial year 2007-2008)

The main reason thin clients are better than PCs is because they offer "Lower Total Cost of Ownership". By reducing maintenance and install time, thin clients keep downtime to an absolute minimum. An example would be if you owned a Server and 5 PCs and needed to update your HMI or word-processing software you would need to reinstall and configure all 5 PCs one at a time. With thin clients you would simply make the update once on the server and all 5 thin clients would realize the update immediately.

Case Study

Challenges :

  • Making their ERP system work on minixOS
  • Client had lot of different make printers attached to billing department (Epson, TVS, HP Laser, Samsung)
  • Also client had custom printing in their DO challans (we had to make it work in linux)

Benefits :

  • Client saved 50-60% on TCO for 3 years
  • No Antivirus need on Thin Clients
  • Saved 100% on Microsoft liscencing Costs as entire infrastructure was migrated to Minix Linux OS & Libreoffice
  • IT calls reduced by 90% as TC Hardware is Sturdy & there were no virus attacks
  • Client saved approximately Rs 4000000/- on entire hardware & software Save power consumption by 80%

Solution Proposed to Client :

After detailed study of clients infrastructure & software our team suggested following things.

  • Thin Computing Thin Clients to replace desktops
  • Install Minix Server OS on Server (Applicaton Server)
  • All thin clients will connect to linux Application server saving liscencing costs
  • Install Minix Thin Client OS on some desktops to convert them to thin clients
  • Firewall at all locations for branch to branch IPSEC VPN tunnel

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